Refunds Policy

Approved refunds will be issued to the original payment method.

Please allow 7–10 business days for processing after the return is received and inspected.

Shipping and handling fees are non-refundable.

Promotional, discounted, or clearance items are final sale and not eligible for return or refund unless defective.

Returns are accepted within 14 days of purchase for unused, unworn products in original packaging with proof of purchase.

For hygiene reasons, used or worn insoles are not returnable.

Exchanges for size or fit are allowed on unused items. In all cases customers are responsible for return item shipping costs unless the item is defective.

Defective or damaged products must be reported within 7 days of delivery and will be replaced or refunded.

Sale or promotional items are final sale.

Shipping and handling fees are non-refundable.

To initiate a return, contact [your email/contact info].